Record every conversation. If you are like me, you’ve had the same situation happen over and over again. You go to a client meeting and a few days later, having never gotten around to writing up the meeting notes, you try and remember everything that was discussed, futilely trying to make heads or tails of your chicken scratch notes. And that is the best case scenario. At worst, (and just as frequent), you are back at another client meeting and the client says something which is completely the opposite of what they said or asked for about three months ago at an earlier meeting. Your chicken scratch notes are long gone, and even if they weren’t you probably figured what your client was saying at the time wasn’t important enough to write down. So now all you can do is mumble, “but you said…”.

Trust me. Record it. And use a digital recorder. This way you can archive all of your conversations on your computer with convenient titles and timestamps.